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The Write Way - business writing courses

Letter writing training programmes




Professional letter writing courses In a few easy-to-learn steps we can show you how to write clear, concise and correct letters.


Why employees need letter writing training

This course is designed for
Anyone who has to write letters at work. Very few individuals are fortunate enough to have a highly developed natural writing style and few of us receive help with writing in a work context.

None of us feel very confident when faced with a blank piece of paper or monitor. And very few of us have received any real help with how to write. For this reason, many of us use an overly rigid style when writing formally. This creates an alienating tone on the page, and the reader does not receive the impression that the writer or their organisation is helpful or personable.

What you gain from our writing training courses
We show your employees several easy-to-learn techniques to help them write clear, concise and convincing letters.

Your organisation is presented in a professional, well-organised and human way.

Course content

The professional letter writing course can be modified to meet the specific needs of your organisation, for example, we can focus on dealing with complaints, customer service letters, standard letters etc.

Successful letter writing essentials

  • identifying and addressing the reader
  • word choice
  • sentence construction
  • tone and voice
  • maintaining the reader's interest
  • convincing and persuading techniques

Clear letter writing

  • being concise: avoiding redundant Words and phrases
  • using plain English: The 'Fog' Factors
  • writing to be understood
  • creating subject driven sentences

Quality letter writing

  • grammar: avoiding 15 common errors
  • apostrophes, using punctuation marks properly
  • rules: when to follow, when to ignore

Appropriate letter writing styles

  • voice: active and passive
  • tone: positives and negatives
  • expressions: formal and informal
  • extremes and concrete language
  • design factors, presentation and layout

Letter writing exercises
We try out the techniques using participants' own letters.

Costs
In-company, for groups of ten or more participants, the fees work out at approximately 160 per person per day, with a lower daily participant rate for larger groups.

We can also work on your company documents in our offices or with you on a one-to-one basis at an agreed hourly rate. Please contact us for further information.

See what you can learn from the Writing Effective Letters training course


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